PSYCH CHOICES ONLINE PRIVACY POLICY

Most Recent Update: 10/22/2024 

This Privacy Policy explains how Psych Choices of the Delaware Valley, LLC (“Psych Choices”) collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.psychchoices.com.  

COLLECTION OF PERSONAL INFORMATION  

Information collected directly from you: We may collect personal information directly from you, for example through a web form when requesting an appointment, while setting up a portal account with us, or when you submit a contact form. Personal information we collect directly from you may include demographic information, insurance information, and reason for seeking treatment.  

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, and other information about how you interact with the website. Our website may also use cookies to personalize your experience. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics. 

USE OF PERSONAL INFORMATION  

We use information collected directly from you to ascertain whether we are able to assist you in locating treatment, determine if we accept your insurance plan, determine your insurance benefits, and attempt to place you with a provider appropriate for your concerns. We may also use this information to market new services offered by our practice to you.  

We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts. 

DISCLOSURE OF PERSONAL INFORMATION  

We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes. SMS consent and phone numbers will not be shared with any third parties or affiliates

  • We use Constant Contact for our email marketing communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice. 
  • We use Google Ads to help us understand how visitors interact with our website. Google Ads uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy. 
  • We use Authorize.net as our payment processor. Authorize.net uses and processes your payment information in accordance with its privacy policy available at https://usa.visa.com/legal/privacy-policy.html.  
  • We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

EMAIL AND TEXT MESSAGE COMMUNICATIONS 

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. 

If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at www.psychchoices.com/SMSprivacyTermsAndConditions. 

YOUR PRIVACY RIGHTS  

You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at 610-626-8085 ext. 1004 or 1010; or practicemgr@psychchoices.com. 

CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy at any time. Please review it frequently. 

CONTACT INFORMATION 

If you have any questions about this policy or our privacy practices, please contact us at 610-626-8085 ext. 1004 or 1010; or practicemgr@psychchoices.com.